IHG Hotels & Resorts

IHG Hotels & Resorts is one of the world's leading hotel companies, acting as a franchisor, manager and owner/lessee of hotels across a portfolio of 21 brands. The brands span luxury to mainstream segments and include InterContinental Hotels & Resorts, Regent, Six Senses, Kimpton Hotels & Restaurants, Hotel Indigo, Crowne Plaza Hotels & Resorts and Holiday Inn. Together they cover more than 7,000 destinations in over 100 countries. The company is headquartered in Windsor, Berkshire, in the United Kingdom.

The scale of the operation is substantial. IHG employs around 400,000 colleagues working across hotels, resorts and restaurants in luxury travel, upscale and midscale lodging, and food and beverage. Roles in such an organisation typically sit within large, distributed teams responsible for guest safety, property operations, staff coordination and the day-to-day running of sites that operate around the clock - a working environment that rewards discipline, judgement and clear communication under pressure.

Guest-facing infrastructure includes IHG One Rewards, a loyalty programme in which members earn points redeemable for free nights and other benefits. On the corporate side, Journey to Tomorrow is IHG's responsible business initiative, covering people and communities as well as carbon reduction, waste, water and responsible procurement. The stated purpose of the company is "True Hospitality for Good", with an emphasis on responsible business practice and investment in the people and communities in which it operates.