A 501(c)(3) nonprofit operating a free, confidential 24/7 crisis helpline, 988 Lifeline frontline response, and referral services across five Florida counties since 1971.
211 Palm Beach Treasure Coast Inc. is a private 501(c)(3) nonprofit founded in 1971 that operates a free, confidential 24/7 helpline and crisis hotline, providing suicide prevention, crisis intervention, assessment, and referral services to people of all ages. The organisation serves as the frontline responder for the national 988 Lifeline, handling crisis contacts across five Florida counties: Indian River, Martin, Okeechobee, Palm Beach and St. Lucie.
Its work spans telecommunications helpline operations, crisis intervention systems, information and referral services, and telephonic reassurance programmes. Alongside the round-the-clock hotline, it runs the Sunshine Telephone Reassurance Program, which provides free daily calls to seniors, and Help Me Grow, a programme addressing developmental concerns for children and families. The referral network covers health and mental health care, veterans and first responder services, food assistance, housing and foreclosure prevention, and senior services.
With more than 50 years of continuous operation, the organisation employs staff trained to listen to individual situations and connect callers with community resources. Services are provided free of charge and in confidence to a diverse population that includes seniors, veterans, first responders, family caregivers, youth and families.
