A South Florida nonprofit safety-net organisation, founded in 1920, providing crisis intervention, behavioural health, case management, food assistance and related services, including operation of the 211 Miami and 988 crisis lines.
Jewish Community Services of South Florida is a nonprofit safety-net organisation founded in 1920, serving vulnerable residents across South Florida, including Miami-Dade and Monroe counties. Its work spans crisis intervention, behavioural health, case management, food assistance, domestic abuse support, assistance for Holocaust survivors, and information and referral services. The agency serves more than 100,000 clients a year and has operated for over a century.
Two of its highest-intensity operations are the 211 Miami contact center and the 988 Suicide & Crisis Lifeline, which handle crisis hotline and contact-center work for people in mental health crises and other emergencies. Alongside these, the organisation runs clinical mental health counselling and case management programmes that combine direct assistance with system navigation, connecting clients to resources and eligible services. Both the clinical mental health and case management programmes hold a three-year CARF accreditation.
The broader service portfolio includes food assistance for people experiencing food insecurity, support for survivors of domestic abuse, and dedicated programmes for Holocaust survivors. The organisation describes itself as rooted in Jewish values while serving both Jewish and the wider South Florida community, and works collaboratively with community partners, funders, volunteers, and other local organisations. Its stated emphasis in behavioural health care is on professional quality, safety, accountability, and continuous improvement.
